Ethiopian retail

How shops, counters and payments are changing here, and what that asks of the back office.

2 pieces

18 August 2026Ethiopian retailEthiopian practice

Addis is opening supermarkets faster than it is opening systems

Formal retail in Addis is multiplying, and it is multiplying in a particular shape: domestic groups adding a third and fourth branch. That shape is exactly what a single-shop spreadsheet cannot survive.

2 min read

27 January 2026Ethiopian retailEthiopian practice

Telebirr at the counter: making the till agree with the wallet

Cash has one virtue no digital payment can match: the record and the money are the same object. Once a customer pays from a wallet, your sale and the money that settled it live in two different systems — and someone has to make them agree.

2 min read